Sky, Freesat & satellite dishes in Thorpe St Andrew

From Thorpe St Andrew the satellites sit to the south-east, broadly across the Yare valley. Homes on the south-facing slope often have a clear view, but the woodland on the hillside and mature trees in large gardens can block it, sometimes only in summer. We check the line of sight carefully and choose a position that works all year.

We fit multi-output LNBs and run good cable to every room that needs a Sky or Freesat box. If you're renovating, we can plan cable routes before walls are closed. Wherever possible, we keep the dish out of sight on a side or rear wall.

• Worked in winter, fails in summer

  Likely cause

  Trees coming into leaf between the dish and the satellite.

  How we fix it

  Move the dish to a position with a clear view all year.

• Dish in the way of solar panels or an extension

  Likely cause

  Building work where the dish is fixed.

  How we fix it

  Take it down, refit it in a clear spot and realign with a meter.

• Second box or room not working

  Likely cause

  The LNB doesn't have enough outputs, or the cable to that room has failed.

  How we fix it

  A multi-output LNB and a new cable run to each box.

• 'No satellite signal' after a storm

  Likely cause

  Wind or scaffolders have moved the dish, or a loose bracket has let it droop.

  How we fix it

  Re-secure on a rigid bracket and realign to the right bearing and elevation.

• Some channels missing

  Likely cause

  A weak or noisy signal where only the strongest channels get through, often a corroded connector.

  How we fix it

  New weather-sealed connectors and cable, and a meter-checked alignment.

• Told the dish can't go on the front

  Likely cause

  Conservation-area or listed-building rules about dishes facing the road.

  How we fix it

  We find a compliant position at the side, rear or below the roofline.