Norfolk · NR7

Sky, Freesat & satellite dishes in Sprowston

Satellite dish installation, dish moves and Sky and Freesat repairs in Sprowston, Old Catton and Rackheath. Neat installations aligned with a meter.

  • 25+ yearsin TV and security
  • Local engineerswho live where they work
  • Local knowledgeof your area’s homes
Illustrated home with a satellite dish and television lounge

How it works

From problem to fixed, the same day

  1. Step 1

    Signal problem

    No signal, a moved dish or rain fade.

  2. Step 2

    Speak to an engineer

    Talk straight to the engineer, not a call centre. Price quoted free on the phone.

  3. Step 3

    Engineer arrives

    A local engineer comes to your home in Sprowston with the parts for the job.

  4. Step 4

    Signal back the same day

    Tested and working before we leave, with all work guaranteed.

Where your dish points in Sprowston

From Sprowston, the Astra satellites at 28.2° east sit to the south-east. These are the angles we set with a meter on every dish here.

Direction
–
Tilt up
–
LNB twist
–

A few degrees out and the picture drops in heavy rain. We align every dish with a meter, then lock it off.

In Sprowston that means facing 147° SSE, tilted 24.9° up, with the LNB turned about 19°. Trees, chimneys and neighbouring extensions in that direction are the usual reasons a dish can't see the satellite, so we check the line of sight before we fit anything.

NESW
Seen from above
Seen from the side

Satellite engineers in Sprowston

We fit and repair satellite dishes in Sprowston, Old Catton and Rackheath for Sky and Freesat customers.

Solar panels and loft conversions

A lot of our Sprowston work comes from home improvements: a loft conversion, new roof or solar panels means the old dish has to move. We take it down before the work, refit it in a clear south-easterly position afterwards and realign it with a meter.

Not sure what's wrong? Describe it to an engineer on the phone and get a straight answer, with your price.

Older systems

In established streets, dishes may have been fitted decades ago with cheap cable that has since let in water, or with splitters that weaken the signal to second rooms. We replace the cable and LNB where needed and set up proper multi-room feeds.

New homes towards Rackheath

On the newer estates, some homes have covenants on dish positions; check your deeds and we'll fit to suit.

Freesat for second TVs

Freesat gives you subscription-free HD channels from the same dish, ideal for a bedroom, conservatory or garden room.

Satellite problems we fix in Sprowston

  • Dish in the way of solar panels or an extension

    Likely cause
    Building work where the dish is fixed.
    How we fix it
    Take it down, refit it in a clear spot and realign with a meter.
  • Worked in winter, fails in summer

    Likely cause
    Trees coming into leaf between the dish and the satellite.
    How we fix it
    Move the dish to a position with a clear view all year.
  • 'No satellite signal' after a storm

    Likely cause
    Wind or scaffolders have moved the dish, or a loose bracket has let it droop.
    How we fix it
    Re-secure on a rigid bracket and realign to the right bearing and elevation.
  • Told the dish can't go on the front

    Likely cause
    Conservation-area or listed-building rules about dishes facing the road.
    How we fix it
    We find a compliant position at the side, rear or below the roofline.
  • Flat's satellite socket is dead

    Likely cause
    A failed multiswitch or riser cable in the block's shared system.
    How we fix it
    We test the flat and the shared equipment and fix whichever has failed.
  • Sky Q box can't find the signal

    Likely cause
    An older LNB that isn't the wideband type Sky Q needs.
    How we fix it
    Fit the correct LNB and check every feed.

FAQ

Common questions

Speak to an engineer

Free advice, no obligation. Tell us your postcode and what's wrong.

Call 0800 151 2978
Are there rules about dishes on new estates?

Some developments limit dishes to the side or rear of the house. Check your deeds and we'll fit to suit.

Can you move my dish for solar panels?

Yes. We move it, realign it and tidy the cable.

Do you cover nearby areas?

Yes, including Old Catton, Rackheath, Thorpe St Andrew and New Catton.

Picture problems or security worries? Talk to an engineer.

Call or WhatsApp for free advice and a price over the phone.