Sky, Freesat & satellite dishes in Hadleigh

From Hadleigh the satellites sit to the south-east, across the estuary towards Kent. Homes on the southern slope often have a wide-open view in that direction, which makes reception straightforward. Further north, trees and neighbouring houses can block the view, and we look for a higher position or a different wall.

The same open view brings the wind, so we fit rigid brackets with stainless fixings and check the alignment holds before we leave.

We fit multi-output LNBs and run neat cable for Sky or Freesat in other rooms, and we move dishes for extensions, loft conversions and solar panels, then realign them with a meter.

• Told the dish can't go on the front

  Likely cause

  Conservation-area or listed-building rules about dishes facing the road.

  How we fix it

  We find a compliant position at the side, rear or below the roofline.

• Worked in winter, fails in summer

  Likely cause

  Trees coming into leaf between the dish and the satellite.

  How we fix it

  Move the dish to a position with a clear view all year.

• Dish in the way of solar panels or an extension

  Likely cause

  Building work where the dish is fixed.

  How we fix it

  Take it down, refit it in a clear spot and realign with a meter.

• Picture drops out in heavy rain

  Likely cause

  A dish a fraction of a degree out of line, or an ageing LNB with no signal margin left.

  How we fix it

  Realign with a satellite meter and replace the LNB if it's failing.

• Flat's satellite socket is dead

  Likely cause

  A failed multiswitch or riser cable in the block's shared system.

  How we fix it

  We test the flat and the shared equipment and fix whichever has failed.

• Second box or room not working

  Likely cause

  The LNB doesn't have enough outputs, or the cable to that room has failed.

  How we fix it

  A multi-output LNB and a new cable run to each box.