Sky, Freesat & satellite dishes in Thundersley

From Thundersley the satellites sit to the south-east, out over the estuary. Homes on the southern slopes often have an open view, but trees in gardens and around the Glen can block it, sometimes only in summer. We check the line of sight with the leaves in mind and choose a position that works all year.

On bungalows, a low wall position may be blocked by fences, sheds or neighbouring houses. We often use a higher point on the roof or a short pole to clear them, keeping the installation neat.

• Dish in the way of solar panels or an extension

  Likely cause

  Building work where the dish is fixed.

  How we fix it

  Take it down, refit it in a clear spot and realign with a meter.

• Worked in winter, fails in summer

  Likely cause

  Trees coming into leaf between the dish and the satellite.

  How we fix it

  Move the dish to a position with a clear view all year.

• Flat's satellite socket is dead

  Likely cause

  A failed multiswitch or riser cable in the block's shared system.

  How we fix it

  We test the flat and the shared equipment and fix whichever has failed.

• 'No satellite signal' after a storm

  Likely cause

  Wind or scaffolders have moved the dish, or a loose bracket has let it droop.

  How we fix it

  Re-secure on a rigid bracket and realign to the right bearing and elevation.

• Some channels missing

  Likely cause

  A weak or noisy signal where only the strongest channels get through, often a corroded connector.

  How we fix it

  New weather-sealed connectors and cable, and a meter-checked alignment.

• Second box or room not working

  Likely cause

  The LNB doesn't have enough outputs, or the cable to that room has failed.

  How we fix it

  A multi-output LNB and a new cable run to each box.