Cambridgeshire · CB6, CB7

Sky, Freesat & satellite dishes in Ely

Satellite dish installation, moves and Sky and Freesat repairs in Ely and East Cambridgeshire, with discreet positions in the conservation area and dishes aligned with a meter.

  • 25+ yearsin TV and security
  • Local engineerswho live where they work
  • Local knowledgeof your area’s homes
Illustrated home with a satellite dish and television lounge

How it works

From problem to fixed, the same day

  1. Step 1

    Signal problem

    No signal, a moved dish or rain fade.

  2. Step 2

    Speak to an engineer

    Talk straight to the engineer, not a call centre. Price quoted free on the phone.

  3. Step 3

    Engineer arrives

    A local engineer comes to your home in Ely with the parts for the job.

  4. Step 4

    Signal back the same day

    Tested and working before we leave, with all work guaranteed.

Where your dish points in Ely

From Ely, the Astra satellites at 28.2° east sit to the south-east. These are the angles we set with a meter on every dish here.

Direction
–
Tilt up
–
LNB twist
–

A few degrees out and the picture drops in heavy rain. We align every dish with a meter, then lock it off.

In Ely that means facing 146° SE, tilted 24.7° up, with the LNB turned about 20°. Trees, chimneys and neighbouring extensions in that direction are the usual reasons a dish can't see the satellite, so we check the line of sight before we fit anything.

NESW
Seen from above
Seen from the side

Satellite engineers in Ely

We install, move and repair satellite dishes in Ely for Sky and Freesat customers across the city and the villages of the Isle.

The historic centre

Around the cathedral, the Gallery and the market place, conservation-area rules mean a dish shouldn't face and be visible from the road, and listed buildings normally need consent. Most homes have a rear wall, yard or outbuilding with a clear view to the south-east, and we keep the cable run out of sight.

Not sure what's wrong? Describe it to an engineer on the phone and get a straight answer, with your price.

Fen views

Out on the fen edge and in villages like Littleport and Sutton, the view to the south-east is usually wide open, but so is the wind. We fit rigid brackets so the dish stays aligned.

Multi-room and Freesat

We fit multi-output LNBs for Sky or Freesat in other rooms, and recommend Freesat where Freeview reception is weak.

Satellite problems we fix in Ely

  • Told the dish can't go on the front

    Likely cause
    Conservation-area or listed-building rules about dishes facing the road.
    How we fix it
    We find a compliant position at the side, rear or below the roofline.
  • Sky Q box can't find the signal

    Likely cause
    An older LNB that isn't the wideband type Sky Q needs.
    How we fix it
    Fit the correct LNB and check every feed.
  • Dish in the way of solar panels or an extension

    Likely cause
    Building work where the dish is fixed.
    How we fix it
    Take it down, refit it in a clear spot and realign with a meter.
  • Second box or room not working

    Likely cause
    The LNB doesn't have enough outputs, or the cable to that room has failed.
    How we fix it
    A multi-output LNB and a new cable run to each box.
  • 'No satellite signal' after a storm

    Likely cause
    Wind or scaffolders have moved the dish, or a loose bracket has let it droop.
    How we fix it
    Re-secure on a rigid bracket and realign to the right bearing and elevation.
  • Flat's satellite socket is dead

    Likely cause
    A failed multiswitch or riser cable in the block's shared system.
    How we fix it
    We test the flat and the shared equipment and fix whichever has failed.

FAQ

Common questions

Speak to an engineer

Free advice, no obligation. Tell us your postcode and what's wrong.

Call 0800 151 2978
Can I have a dish near the cathedral?

Usually only at the rear, out of sight from the road, and listed buildings normally need consent. We'll find a compliant position.

Can you move my dish for solar panels or an extension?

Yes. We take it down, refit it in a clear position and realign it with a meter.

Do you cover the villages around Ely?

Yes, including Littleport, Witchford, Haddenham, Stretham and Sutton.

Picture problems or security worries? Talk to an engineer.

Call or WhatsApp for free advice and a price over the phone.