Sky, Freesat & satellite dishes in Mildenhall

From Mildenhall the satellites sit to the south-east, and the flat landscape usually gives a clear view. The challenge is the wind. On exposed houses and bungalows, a dish on a weak bracket flexes in a gale and loses the satellite. We fit rigid brackets with heavy-duty fixings, seal every connection and check the alignment holds before we leave. Where Breckland pine belts or garden trees block the view, we find another position or use a pole mount.

Many homes around Mildenhall are let, often to service families. Landlords and letting agents ask us to fix or realign dishes between tenancies, add feeds for extra rooms and set up boxes for new tenants. We'll quote on the phone from a photo of the existing dish.

• Want satellite in an annexe or barn

  Likely cause

  The main dish is too far away or has no spare output.

  How we fix it

  Run cable from the dish or fit a second small dish.

• 'No satellite signal' after a storm

  Likely cause

  Wind or scaffolders have moved the dish, or a loose bracket has let it droop.

  How we fix it

  Re-secure on a rigid bracket and realign to the right bearing and elevation.

• Told the dish can't go on the front

  Likely cause

  Conservation-area or listed-building rules about dishes facing the road.

  How we fix it

  We find a compliant position at the side, rear or below the roofline.

• Picture drops out in heavy rain

  Likely cause

  A dish a fraction of a degree out of line, or an ageing LNB with no signal margin left.

  How we fix it

  Realign with a satellite meter and replace the LNB if it's failing.

• Second box or room not working

  Likely cause

  The LNB doesn't have enough outputs, or the cable to that room has failed.

  How we fix it

  A multi-output LNB and a new cable run to each box.

• Dish in the way of solar panels or an extension

  Likely cause

  Building work where the dish is fixed.

  How we fix it

  Take it down, refit it in a clear spot and realign with a meter.