Sky, Freesat & satellite dishes in Dereham

From Dereham the satellites sit to the south-east, about a quarter of the way up the sky. In open countryside the view is usually clear, but tree belts around farms and gardens can block it, sometimes only in summer. We check the line of sight carefully and choose a position that works all year, which might be a higher point on the roof, an outbuilding or a pole in the garden.

Where Freeview is weak, Freesat gives reliable, subscription-free channels in HD from a small dish, and many rural households use it for the main TV.

• 'No satellite signal' after a storm

  Likely cause

  Wind or scaffolders have moved the dish, or a loose bracket has let it droop.

  How we fix it

  Re-secure on a rigid bracket and realign to the right bearing and elevation.

• Want satellite in an annexe or barn

  Likely cause

  The main dish is too far away or has no spare output.

  How we fix it

  Run cable from the dish or fit a second small dish.

• Worked in winter, fails in summer

  Likely cause

  Trees coming into leaf between the dish and the satellite.

  How we fix it

  Move the dish to a position with a clear view all year.

• Dish in the way of solar panels or an extension

  Likely cause

  Building work where the dish is fixed.

  How we fix it

  Take it down, refit it in a clear spot and realign with a meter.

• Sky Q box can't find the signal

  Likely cause

  An older LNB that isn't the wideband type Sky Q needs.

  How we fix it

  Fit the correct LNB and check every feed.

• Some channels missing

  Likely cause

  A weak or noisy signal where only the strongest channels get through, often a corroded connector.

  How we fix it

  New weather-sealed connectors and cable, and a meter-checked alignment.