CCTV installation & repair in Hellesdon

If your cameras in Hellesdon have stopped recording, lost their night vision or disappeared from your phone, we fix them. We work on any brand of camera and recorder, whoever installed it, and talk you through the likely cause and cost on the phone before we visit.

• Old system too poor to identify anyone

  Likely cause

  Ageing analogue cameras and a recorder near the end of its life.

  How we fix it

  Upgrade cameras and recorder, reusing good existing cable where we can.

• Cameras won't show on your phone

  Likely cause

  A new router, an app update or a changed password has broken remote viewing.

  How we fix it

  Reconnect the recorder, update its firmware and set the app up on every phone.

• Night vision has stopped working

  Likely cause

  Failed infrared LEDs, a cobweb reflecting the light, or a camera looking through glass.

  How we fix it

  Clean, reposition or replace the camera and check the picture after dark.

• Wrong time and date on recordings

  Likely cause

  The clock reset after a power cut, so footage is hard to use as evidence.

  How we fix it

  Set automatic time sync and check every camera stamps the right time.

We'd rather fix a system than replace it. If a camera or recorder has reached the end of its life, we'll say so and quote for that part alone, reusing existing cable where it's sound. We also offer regular servicing to catch failing drives and cameras early.

Much of our work in Hellesdon is planning cameras around single-storey homes with access on every side. Three or four 4K cameras usually cover the front door, drive, side paths and garden without blind spots, mounted high enough to be out of reach but low enough to capture faces. A video doorbell lets you see and speak to callers without going to the door.

For houses, two or three cameras usually cover the door, the car and the back garden. Footage records to a box in the house with no monthly fee, and the app sends alerts.

Homes on the lower ground towards the river often back onto paths and green space. Cameras with built-in lights cover the back fence clearly at night, with motion zones set so wildlife doesn't trigger alerts.