CCTV installation & repair in Norwich

Cameras that have gone offline, a recorder that has stopped recording or an app that won't connect are some of the most common calls we get from Norwich. We repair and service CCTV of any make, including systems fitted by other installers, and can usually tell you on the phone whether it sounds like a repair or a replacement.

• A camera's been knocked or damaged

  Likely cause

  Weather, a ladder or deliberate tampering has moved or broken it.

  How we fix it

  Realign or replace it with a tougher vandal-resistant model.

• Old system too poor to identify anyone

  Likely cause

  Ageing analogue cameras and a recorder near the end of its life.

  How we fix it

  Upgrade cameras and recorder, reusing good existing cable where we can.

• Recorder beeping or showing errors

  Likely cause

  Disk errors, overheating in a cupboard, or a network clash.

  How we fix it

  Diagnose the error, replace failed parts and give the recorder space to stay cool.

• Cameras won't show on your phone

  Likely cause

  A new router, an app update or a changed password has broken remote viewing.

  How we fix it

  Reconnect the recorder, update its firmware and set the app up on every phone.

Where a part is beyond repair, we replace just that camera, drive or power supply and keep everything that still works. An annual service, cleaning domes, checking the hard drive, updating firmware and checking every camera after dark, keeps a system reliable.

For family homes in Eaton, Thorpe St Andrew, Sprowston and the newer estates, two to four cameras usually cover the front door, driveway, side gate and garden. We use 4K cameras with strong night vision, so faces and details are clear, and set up the phone app so you get an alert when someone arrives. Recordings are stored on a recorder in your home, with no monthly fee.

In the terraces of the Golden Triangle, Lakenham and Thorpe Hamlet, homes often open onto the street with a narrow passage or yard behind. A compact front camera or video doorbell and a camera covering the back gate is usually enough. Bike theft is a common worry, so we often cover sheds and bike stores too.

Norwich's large student and rental market means many landlords want CCTV covering front doors, side passages, bins and bike stores. We position cameras to cover shared outdoor areas without recording inside rooms or into neighbouring properties, and can link them with door entry and access control for larger shared houses and blocks.

From independent shops in the Norwich Lanes and around the market to offices, workshops and units on the city's industrial estates, we design CCTV that covers entrances, tills, stock rooms, loading areas and car parks. Footage can be searched and exported in minutes. For bigger sites, we plan camera positions and storage around how long you need to keep recordings.

After the survey we send a fixed quote listing every camera and what it will cover. On the day, we fit cameras with tidy, hidden cabling, install the recorder somewhere safe and out of sight, then set up the app on your phone. Before we leave, we check every view with you and show you how to find and export a clip.