CCTV installation & repair in Harlow

Not every call from Harlow is for a new system. Many are for CCTV that has stopped working properly, often fitted by someone who is no longer around. We repair systems of any make, find the actual fault with a tester rather than guessing, and replace only what has failed.

• Recorder beeping or showing errors

  Likely cause

  Disk errors, overheating in a cupboard, or a network clash.

  How we fix it

  Diagnose the error, replace failed parts and give the recorder space to stay cool.

• A camera's been knocked or damaged

  Likely cause

  Weather, a ladder or deliberate tampering has moved or broken it.

  How we fix it

  Realign or replace it with a tougher vandal-resistant model.

• Night vision has stopped working

  Likely cause

  Failed infrared LEDs, a cobweb reflecting the light, or a camera looking through glass.

  How we fix it

  Clean, reposition or replace the camera and check the picture after dark.

• Cameras won't show on your phone

  Likely cause

  A new router, an app update or a changed password has broken remote viewing.

  How we fix it

  Reconnect the recorder, update its firmware and set the app up on every phone.

Older systems can often be brought up to date in stages: a new recorder first, then cameras as budget allows, using the cable already in the walls. Every repair finishes with a check of each camera by day and after dark, and a test playback from your phone.

Harlow's neighbourhoods were planned with footpaths, green wedges and parking courts, so many homes have a front door onto a path, a car in a shared court and a back garden that opens onto green space or an alley. A good system covers each of those: the front door, the parking space and the back gate and garden. We use 4K cameras with clear night vision, store footage on a recorder in your home with no monthly fee and set up phone alerts.

Homes that back onto open green space can be very dark at night. We choose cameras with strong infrared or built-in white light, so faces and details are visible, not just movement.

With so many flats and maisonettes in Harlow, communal security matters. We install CCTV for landlords, managing agents and residents' associations covering entrances, lobbies, stairwells, bin stores, bike stores and car parks. Cameras are positioned and masked to avoid recording into private flats. We can link CCTV with video door entry and access control, so residents can see and admit visitors and lost fobs can be blocked in seconds.

For shops around the Water Gardens, the Harvey Centre and the neighbourhood parades, we fit cameras covering entrances, tills and stock rooms, with footage that can be exported in minutes.

Many Harlow homes and businesses have older analogue CCTV with grainy pictures and recorders that have stopped working. We can often reuse some of the existing cabling to fit modern HD or 4K cameras, keeping costs down and avoiding new holes in the walls.